Pipeline Safety


01 - Our Commitment

Maintaining public safety is the most important aspect of our operations. We monitor our pipelines 24 hours a day, every day. It’s important to us that our neighbors understand how to locate pipelines, how to prevent damage and how to respond in the unlikely event of a pipeline emergency.

Pipeline Monitoring

02 - Exceptional Safety

High Standards Keep Pipelines Safe

Motiva’s pipelines are generally composed of high-strength carbon steel built in accordance with recommended engineering practices and metallurgical specifications set by the American Petroleum Institute and the Pipeline and Hazardous Materials Safety Administration (PHMSA).

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Pipeline Warning

03 - Pipeline Markers

Locating Pipeline Infrastructure

Motiva’s pipelines are buried underground and generally follow well-defined pipeline corridors or rights-of-way, oftentimes sharing these corridors with other utility infrastructure. Aboveground line markers are used to indicate the presence of a pipeline, identifying the product transported and providing the name of the operator, product type and emergency contact information. Pipeline markers indicate the presence of a pipeline but should not be relied upon to determine the pipe’s exact location. A great tool for identifying the location of pipeline infrastructure in your community is the National Pipeline Mapping System’s Public Viewer.

National Pipeline System Public Viewer
811 Logo

04 - Damage Prevention

Call 811 Before You Dig

Third-party damage is one of the leading causes of pipeline damage in the U.S. To prevent work delays, fines, and potential injuries, always call 811 at least two business days before conducting any soil-disturbing activity. An operator will notify underground facility operators like Motiva of any planned excavation so the buried lines can be marked with paint or flags, allowing you to work safely near them.

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Emergency Response Procedures

05 - Hazard Awareness

Emergency Response Procedures

Pipeline accidents are rare but can occur. It’s important to know how to recognize a pipeline emergency and take immediate actions to protect people, property, and the environment. Signs of a leak might include low-lying, dense white cloud or fog originating near the pipeline; a pool of liquid on the ground; dead or discolored vegetation amid healthy plants; water bubbling or being blown into the air; fire or explosion near the pipeline; an unusual hissing sound or any strange, unusual gaseous odor near the pipeline. If you suspect a pipeline leak, leave the area quickly and warn others to stay away. You should seek the aid of local authorities. Immediately call 911 and notify Motiva at 1-800-369-0282.

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